Frequent questions
How can I place an order?
To place an order, simply add the wines you want to your cart and follow the checkout process. You can pay by credit card on our platform.
Do you ship nationwide?
Yes, we ship to mainland Spain and the Balearic Islands. Shipping costs are calculated in the cart once you enter your address.
Shipping is free to mainland Spain for orders over €60.
Shipping to the Balearic Islands costs €8 per 6-bottle box.
Do you ship internationally?
Yes, we ship to Europe and the United States.
In Europe, you can place your order from France, Germany, Italy, Portugal, Netherlands, Belgium, Luxembourg, Denmark, Poland, Slovenia, Slovakia, Austria, Sweden, Ireland, Hungary, Estonia, Finland, and Switzerland.
The shipping rates indicated correspond to standard destinations. If your address is in a difficult-to-access area — such as an island or remote area — transportation may incur a surcharge. In that case, we will contact you before processing the shipment to inform you of the additional cost, and you can decide whether you prefer to pay it or cancel the order without any cost.
In the United States, you can place your order by contacting us at shop@binifadet.com
What is the estimated delivery time?
The estimated delivery time in Spain is 72 hours, from the next business day after receiving the order through the website.
For Europe it is 7 business days and in the United States it is 3 to 4 weeks.
Is shipping free in Spain from a certain number of bottles or cart value?
Shipping is free in mainland Spain for orders over €60
What should I do if my order arrives damaged?
If your order arrives damaged, we will refund your money or replace the product. Please take photographs of the packaging and the specific damage
and contact us immediately at shop@binifadet.com so that we can resolve it.
How can I find out more about your wines?
Each wine's fact sheet provides an introduction, tasting notes, an explanation of its production process, and serving and pairing recommendations. Additionally, we suggest other wines from its range and other wines of the same color that we think you might also like.
If you have any questions about a specific product and want more information, you can write to us at shop@binifadet.com so we can help you.
Can I send wine as a gift to another person?
Of course! We cannot include gift wrapping because wine has specific packaging requirements for shipping, but we can send the bottles with a message from you. You just need to mark in your cart that you want to send the order as a gift to someone else, and write your personalized note there. The recipient of the wine will be the person to whom we send your purchase with your personalized note, and your billing name and address will be used for the payment. If you have any questions, write to us at shop@binifadet.com so we can help you.